Refund Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

100% Money-Back Guarantee

At Online Tint Exemption, we stand behind our service with a 100% money-back guarantee. If our licensed physician determines that you do not qualify for a medical window tint exemption based on your condition, you will receive a full refund. No questions asked.

Eligibility for Full Refund

You are eligible for a full refund if:

• Our physician determines you do not qualify for a medical exemption
• We are unable to schedule your consultation within our standard timeframe
• Technical issues on our end prevent completion of your consultation

Non-Refundable Processing Fee

A $25 non-refundable processing fee will be deducted from your refund if you attend your consultation without proper medical documentation of your condition. This fee covers physician time and administrative processing costs.

Acceptable medical documentation includes:

• Doctor's diagnosis letter or medical records
• Previous prescriptions for your condition
• Specialist referral or treatment documentation
• Hospital discharge papers mentioning your condition

How to Request a Refund

To request a refund, please contact our support team:

• Email: support@onlinetintexemption.com
• Phone: (734) 338-8453

Refunds are typically processed within 5-10 business days and will be returned to the original payment method.

Non-Refundable Situations

Refunds will not be issued in the following situations:

• You received your medical exemption certificate successfully
• You failed to attend your scheduled consultation without prior notice
• You provided false or misleading information during the application process

Contact Us

If you have questions about our refund policy, please contact us at support@onlinetintexemption.com