Frequently Asked Questions

Common qualifying conditions include lupus, photosensitivity, melanoma/skin cancer history, migraines, albinism, cataracts, macular degeneration, and various eye conditions that cause light sensitivity. During your consultation, our licensed physician will evaluate your specific condition to determine if you qualify.

Most customers receive their medical tint exemption certificate within 24-48 hours of completing their phone consultation. The initial intake form takes about 5 minutes, and the phone consultation is typically 10-15 minutes.

No. The entire process is done remotely. You'll complete an online intake form and then have a brief phone consultation with a licensed physician. There's no need to leave your home.

We offer a 100% money-back guarantee. If our physician determines that you don't qualify for a medical tint exemption based on your condition, you'll receive a full refund. No questions asked.

Yes, medical exemptions for window tinting are legal in most states when properly documented by a licensed physician. Your exemption certificate serves as legal proof of your medical need and is accepted by law enforcement.

The allowed tint level varies by state and depends on your specific medical condition. Your physician will specify the appropriate darkness level on your exemption certificate based on your medical needs and state regulations.

This depends on your state. Some states require DMV registration, while others only require you to carry the prescription in your vehicle. We'll provide detailed instructions for your specific state's requirements.

Absolutely. We use bank-level encryption to protect your personal and medical information. Your data is never shared with third parties and all consultations are completely confidential.